Farming News - Environment Secretary statement in response to CCW's Household Complaints Report 2025-26
News
Environment Secretary statement in response to CCW's Household Complaints Report 2025-26
Environment Secretary, Angela Eagle, said:
"I completely share the frustrations voiced today. For too long, people have had to put up with rising water bills and unreliable services.
"This government is firmly on the side of households, and we have already ringfenced customer money to ensure it is spent on fixing pipes and improving water quality, not dividends or bonuses.
"We're fundamentally reforming the water sector to strengthen consumer protections, ensuring households receive value for money from every pound on their bill and the higher standards they rightly expect."